Access 24/7 Emergency Assistance Abroad
Worldwide Medical and Security Support
When your travel doesn't go as planned, it's important to remember that Princeton provides 24/7 emergency support to students, faculty, and staff traveling internationally. International SOS is available to support travelers 24/7 in the event of medical or security emergency abroad. They also provide worldwide medical referrals, country-specific risk assessment, lost passport assistance, and other services.
In An Emergency
Call International SOS at +1-215-942-8478
- As an alternative, travelers may call Princeton Department of Public Safety 24/7, 365 at +1-609-258-3333.
- International SOS will notify and engage Princeton for additional support, when necessary.
- Please note that International SOS is the recommended option for immediate assistance.
- In the event of a serious incident, International SOS and Princeton will attempt to reach travelers using the contact information provided in Concur. Please keep your phone line open and check email, if possible.
- Once the immediate situation has been addressed, be sure to get in touch with your sponsoring department or program to get connected with additional Princeton resources or support.
It is highly recommended that Princeton travelers download the International SOS app, as well as print and carry an International SOS card at all times during travel. For more information, please visit International SOS.
Local Emergency Support Options
If appropriate and feasible, travelers may also choose to contact the local 911 equivalent in an emergency. See the US State Department 911 Abroad resource for a country listing of local 911 equivalent numbers.
For assistance with a Princeton international travel booking, please contact a World Travel consultant. For assistance with non-emergency health, safety, or security concerns, please contact Kara Amoratis.
The “Clery Act,” officially the "Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act," is part of the Higher Education Act of 1965 (HEA). The Clery Act requires colleges and universities to collect and publish data about certain crimes that occur on campus. This requirement extends beyond the physical campus under certain circumstances. Therefore it is important for international travelers, especially trip leaders, to be aware and educated about the Clery Act even when off-campus. To learn more about the Clery Act, reporting procedures or the definition of a campus security authority please visit Princeton’s Department of Public Safety website.
Princeton’s commitment to an environment free from harassment, discrimination and violence based on gender extends beyond the boundaries of the campus. If at any time you are impacted by sexual discrimination, harassment or misconduct, know that you can reach out for help and report incidents to Princeton;
- SHARE (Sexual Harassment/Assault Advising, Resources and Education)
- Counseling and Psychological Services (CPS)
- +1-609-258-3141 (24-hour availability)
You are also encouraged to call the university's international assistance provider, International SOS when you are overseas. International SOS can offer assistance and tele-counselling: +1-215-942-8226 (24-hour availability)
To report an incident
Submit a complaint directly online or call Princeton’s Department of Public Safety +1-609-258-1000.
Anyone calling from an overseas location may consult with International SOS or the nearest embassy or consulate on local resources, how to report crimes, as well as seek victim support and assistance services.
Counseling and Support Upon Return
Students impacted by any events abroad are encouraged to take advantage of the many campus resources available for ongoing support upon return to the US.
Access counselors and other mental health resources at Counseling and Psychological Services.
Reach a medical professional or schedule an appointment at University Health Services.
Pastoral counseling and other resources are available through the Office of Religious Life.
The Sexual Harassment/Assault Advising, Resources and Education (SHARE) office is available for students dealing with incidents of interpersonal violence and abuse including sexual harassment, sexual assault, dating/domestic violence, and stalking.
Faculty and Staff
For faculty and staff impacted by events abroad are encouraged to consider the many wellness resources available through the Office of Human Resources at Thrive at Princeton for support upon return to the US.